Safarifone

Omni-Channel

AutoAssist provides a unified experience across USSD, SMS, IVR, and mobile apps, allowing users to seamlessly switch between platforms without losing functionality or data.

Efficiency

Empower users with self-service options that reduce reliance on customer support, enabling faster resolution of issues like balance checks, plan changes, and bill payments—anytime, anywhere.

Unique Experience

AutoAssist offers tailored solutions for individual users, enhancing customer satisfaction with personalized notifications, account insights, and service recommendations based on their behavior.

Cost-Effective

Designed to grow with your telecom infrastructure, AutoAssist is cost-effective for operators, reducing operational overhead while supporting a large, diverse user base with minimal maintenance.

FEATURES

The most important features of AutoAssist Solution

Our charging solutions offer ultra-fast speeds, universal compatibility, and smart technology in a compact, efficient design.

Dynamic Menu Management

Multi-Language Support

Seamless Multi-Channel Access

Real-Time Updates and Customization

Dynamic Menu Management

AutoAssist offers dynamic menu options that adjust based on user preferences and actions, delivering a highly intuitive and personalized experience across all channels.

Dynamic Menu Management

AutoAssist offers dynamic menu options that adjust based on user preferences and actions, delivering a highly intuitive and personalized experience across all channels.

Multi-Language Support

AutoAssist supports multiple languages, ensuring accessibility for a diverse range of users, enhancing user satisfaction, and broadening your customer base.

Seamless Multi-Channel Access

Users can manage their accounts across USSD, SMS, IVR, and a mobile app, providing flexibility to interact through their preferred channel.

Real-Time Updates and Customization

AutoAssist provides real-time updates and allows users to customize services, such as data plans and payment options, ensuring full control and convenience.

OUR products

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Numerical Stats

Highlights

Our solutions drive the success of our partners every day.

100M+

Subscribers

50M+

Daily Transactions

6+

Countries Served

19+

Years of Experience

Testimonials

9+ happy partnering businesses

“I am thrilled to express our gratitude to Safarifone for empowering us with their innovative Converged Billing System and Mobile Financial Services Platform. Their expertise and unwavering support have significantly enhanced our service delivery and customer satisfaction. Safarifone's solutions have been instrumental in streamlining our Business, and their commitment to excellence is truly commendable. We look forward to continuing our successful partnership and achieving even greater milestones together.”

Adnan Dahir

Adnan Dahir

CEO, Soltelco

“Safarifone has been the cornerstone of our payment platform's success for the last 17 years. Their secure and scalable solution has not only met our current demands but has also empowered us to innovate and grow with confidence. I can say that their technology is integral to our operations, providing the reliability and support we need to thrive in a competitive market. Simply put, Safarifone is key to our success.”

Eng. Abdifatah Ahmed

Eng. Abdifatah Ahmed

Telesom, CIO

“We are extremely satisfied with the feature-rich and flexible solution provided for our convergent billing system and mobile financial services. The application exceeded our expectations, seamlessly integrating with our operations. We deeply appreciate the vendor's dedication and support in delivering such a robust platform.”

Zakaria Abdullahi

Zakaria Abdullahi

Golis Telecom, ICT Director.

“Safarifone's solution has been instrumental in the success of our mobile money operations. Its real-time transaction processing capabilities and advanced analytics have been essential in enhancing customer satisfaction and enabling data-driven decision-making. The seamless integration with our existing systems, coupled with robust security features, has made Safarifone an indispensable part of our growth strategy. We are highly satisfied with the solution and look forward to a continued successful partnership.”

Abebe Mulu

Abebe Mulu

E-BIRR Mobile Financial Sevices PLC, Chief Operating Officer

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